Emergency number 112 and emergency response centres

Emergency number 112

Finland has only one emergency number — 112. The same number works in all EU countries. You can call 112 free of charge from any phone with no need for an area code. You can also call 112 from a foreign mobile phone. No area code is needed, just dial 112.

Emergency Response Centre Administration handles emergency calls

The Emergency Response Centre Administration provides emergency response centre services throughout Finland, except for the Åland Islands. The duty of the Emergency Response Centre Administration is to receive emergency calls from all over the country for the rescue, police and social and health services; handle communications relating to the safety of people, property and the environment; and relay the information they receive to the appropriate assisting authorities or partners.

The new Act on emergency response centre activities came into force on 1 January 2011. The new Act promotes the safety of citizens, reorganises the provision of emergency response centre services and improves the coverage and quality of services.

Emergency Response Centre Administration

Established in 2001, the Emergency Response Centre Administration is a nationwide state organisation with its administrative headquarters in Pori, and emergency response centres located throughout the country. The Emergency Response Centre Administration is an agency under the Ministry of the Interior. The Ministry is jointly responsible for performance guidance for the agency together with the Ministry of Social Affairs and Health.